As a seasoned Lead Water Damage Technician with over a decade of experience in the water restoration industry, I have dedicated my career to mastering the art of customer service and tackling diverse challenges in restoring homes and businesses. Since 2012, my journey in this field has been driven by a passion for helping customers navigate their concerns and restore their properties efficiently and effectively. I thrive on the variety that each day brings and take pride in my ability to handle any situation in this dynamic industry.

Experience in the Restoration Industry:

With 11 years under my belt in the restoration industry, I bring knowledge and expertise to every project. My extensive experience has honed my skills in delivering exceptional customer service and ensuring that every job meets the highest standards.

Personal Life:

I have actively participated in my town’s community for the past five years, despite not having any children. In my free time, I indulge in my love for travel, and I am an avid baseball fan and player, which allows me to connect with my hobbies and maintain a balanced lifestyle.

Joining 911 Restoration:

My decision to become a franchise owner with 911 Restoration stemmed from my desire to continue helping customers in a professional environment that values high standards and rapid growth. 911 Restoration’s commitment to excellence resonates with my professional ethos, making it the perfect fit for my aspirations.

Branch Philosophy:

As we open our branch, we prioritize ensuring that we complete every job with the utmost satisfaction of our customers, setting us apart from our competitors. Our philosophy centers on making customer service our top priority, reflecting our dedication to meeting and exceeding customer expectations in every aspect of our work.

In this way, we aim to embody the values and standards of 911 Restoration, ensuring that our branch is a trusted and valued member of the community.